Member management software
Is your current Member App up to the task of managing all your services?
Your Members and Team deserve an App that can.
One end-to-end Member-facing App that will help you sell more, save more and provide unparalleled member experience.
As a Health Club, you’re managing so many moving parts between Directors, Staff and Members.
Whether it’s Group Fitness, Tennis, or your Spa - you’re focussed on delivering a complete fitness and wellness experience.
Are you facing these challenges?
Stagnant Cash Flow got you down?
Struggling with rising labor and operating costs? Selling more memberships isn’t a dollar-for-dollar gain, and non-dues revenue must double to cover costs. As hourly rates climb, maintaining cash flow while meeting member expectations feels overwhelming.
Staff Scrambling to do the Bare Minimum?
Is your staff drowning in paperwork, routine tasks, or frustrated by juggling multiple apps? Does manual methods and paperwork hold them back from using technology effectively? Want to support them more? Want them to focus on members?
Member Churn giving you Sleepless Nights?
If your members are truly engaged, why do they leave? Your amenities and programs are great. Still, they leave. Are the trainers and staff not able to build strong relationships? Do your members feel heard and included?
Is Tech Driving you Crazy?
New software apps sell you new dreams. But, often they solve only one issue. So, your staff and members are stuck with learning multiple different softwares. And suddenly you are working with half a dozen apps and you don’t know how you got there!
You deserve better. Your Staff deserves better. And your Members deserve the best.
One end-to-end software solution that will help you sell more, save more, reduce the burden on your team and provide unparalleled member experience.
Here’s how SHC supports you in your operations 🎯
Sell More and Save More
Non-dues reflect the value members see in the club, and we believe that a minimum 40%-50% or higher of a club’s gross revenue should be from non-dues. Generate more non-dues revenue with the SHC App by allowing members to book and buy classes, programs and more. Automate admin tasks: find instructor subs, generate payroll reports, sign up children, get member profiles. Sell to non-members, family and tourists. Non-members and members can buy day or guest passes online. QR codes ensure secure access.
Let your Team Focus on your Members
Give your staff the power and autonomy to manage their schedules, their appointments, and their daily tasks - with the right app. Allow pros and instructors to manage Appointments and Calendar. Pros can book appointments and take payments on the app. Eliminate barriers through Mobile Point of Sale - staff can manage classes, attendance, rosters, and appointments on their devices. Automate mundane tasks like rosters, forms, and reports, including payroll for Group Fitness Directors.
Reduce the Number of Apps
Rationalize and optimize your tech. Look beyond your current app, and select a software that is Member-first. SHC offers 12+ solutions: Calendar, Custom App, Booking, Payroll, Purchases, Marketing, Smart Courts, Smoothies, On-Demand Video, Hire a Trainer. Your member is the center of everything in our App - allowing easy purchases, bookings, chats, and pre-orders.
Boost Member Engagement
Exceptional engagement consists of interactions, experiences, community, and shared values starting with Onboarding. Combine digital methods with in-person efforts: create groups, posts, texts, and feeds for community building. Personalized email campaigns via SHC App enhance onboarding with in-person touchpoints and tech interactions.
Hear from our Community!
Here’s what our customers have to say about us.
In 3 weeks, we sold 1494 Swim Lessons, Group Fitness Classes, and Pickleball Clinics to members and non members. Saved across 6 weeks of Front Desk time.
Tom Capser
Project Manager Wisconsin Athletic Club
Our members embraced the SHC app, which has been a major win for the Atlantic Club. From our younger members to our active seniors, they appreciate its simplicity and ease of use.
Kevin McHugh
Chief Operating Officer, The Atlantic Club
I guess the best word to describe our members with the app is engaged. We try to use the app in everything that we do. So every member that we sign up, every member that comes back to us, we make sure that we get them on the app.
Tom Muller
Owner, Elevate Fitness
