• SHC Solutions

Solutions

Loyalty Hub

Every check-in counts. Every class counts. Every milestone counts. Turn the everyday into loyalty. Make members want to come back.

Cartoon woman with a gym towel smiling and giving a thumbs up in front of a target

Reward Points

Book a class. Check in. Grab a smoothie. Hit a streak. Every action earns points. You decide what counts. Members watch their points climb—live.

No waiting. No end-of-month tally. Just instant wins.

Loyalty hub member app home screen with 600 reward points, 5 check-ins, 4 milestones and 2 of 3 classes attended

Milestones

Define what's worth celebrating.

A 50th class. A one-year mark. A first PT session.

The app recognizes members the moment they arrive there automatically, with nothing added to your staff's workload. 

Milestones screen in the member app unlocking a 50th Booking reward, with a list of previous bookings
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Challenges

Give them a reason to show up this week.

Run a challenge. "8 classes in 30 days." A step streak. Watch progress climb, live, in the app.

Friendly rivalry. Real bookings. One community, pulling together. 

Member challenge screens for a 24 day yoga challenge and a points leaderboard ranking members 1st to 8th

Set It Up Your Way

You define the rules. Choose which actions earn points. What milestones to honor. Which challenges to run for which member segments. Adjust anytime as you learn what motivates your members. No developers, no spreadsheets, just settings in your dashboard.

Loyalty hub reward rules table in the admin panel setting points and dollar value for check-ins, bookings and streaks

Built Into your Member App

Loyalty lives in your SHC branded app. The one you already have. Right next to bookings. Right next to payments.

No new download. No new system to learn.

Members earn, track, and redeem in one place.

Member app class booking home screen beside the rewards dashboard, linked by a sync icon

Benefits

Loyalty Hub is built to keep members engaged, coming back, and spending more, while running quietly in the background for your staff.

More Interaction, More Retention

When everyday actions earn rewards, members show up more often, and members who show up more often stay longer.

Engagement Without the Staff Overload

Points, milestones, and challenges run automatically. No manual tracking, no punch cards, no extra front-desk work.

A Motivated and Engaged Community

Shared challenges and celebrated milestones turn individual workouts into a community members don't want to leave.