Throughout most of the pandemic, VIDA ran 100% of check-ins through the SHC App! Without SHC, we were looking at backup plans, online reservations through our website, etc. that would have placed an unnecessary burden on our members.
We’ve sent push notifications that pop-up on members’ phones to quickly communicate the many changes we’ve faced throughout the pandemic and adjusting our operations back-and-forth. This includes class changes and waitlist management.
SHC is committed to client feedback to fuel their product roadmap and build new modules to best suit the needs of a swiftly evolving industry.
Praveen and team have done extremely well in developing a client-focused software.